FAQs

What are your terms?

All Tall Poppy Catering Prices include all food, labour and equipment including crockery & cutlery (Not flat packs) required for the function. Table decorations, glasses, tables & chairs and table clothes are not included in the price. Tall Poppy Catering Co can set your tables for a small fee.

Tall Poppy Catering Co menus are quoted for 100 pax. Any numbers under this will inquire a small surcharge. Price quoted is for all food, labour and equipment. All prices include G.S.T.

How do I pay?

Tall Poppy Catering Co send you a quotation on which a booking deposit is paid to secure your booking. A booking deposit of $300 is to be paid in full at time of booking to hold and confirm the date. This amount will be deducted off the final account. A further Tax Invoice is sent prior to the date for the total amount of the catering order. This payment is due 48 hours before your function or event. Payments are made either by EFT payments, Direct Transfer and or Visa/Mastercard.

Cancellation

If you wish to cancel your function booking, notification must be made in writing.

All deposits are non-refundable.

Do you charge for delivery and or Travel?

Delivery is included in the catering cost unless otherwise stated. If there is an additional charge for delivery this will be listed on your quote and invoice. Travel charges are applied based on the destination.

Do we get staff to come and serve?

Tall Poppy Catering Co packages excluding flat packs include staff that serve food at events and functions including stand-up and table service.

Do you offer a clean-up service?

Tall Poppy Catering Co clears all tables and buffets on completion of function including kitchens complete all cleaning for events and functions; including kitchens (if yours is used), and all cutlery, crockery following food service.

How much food should I order for my cocktail function?

At Tall Poppy Catering Co we are experienced in cocktail functions and are more than happy to advise on amounts of food required depending on demographic of guests, time of party and whether alcohol is being served

Can I tailor a menu for my event?

Tall Poppy Catering Co chefs would be delighted to work with you to create a menu that exemplifies your expectations and fits within your budget This may be more expensive depending on your final selection and seasonality.

Do I need to tell you my budget?

Yes please, by knowing your budget we can simplify the quotation experience, and design a menu and event that better suits your perimeters and expectations.

Do you set the tables?

We normally leave the setting up to the decorators with dropping the cutlery of prior to your event however for a small fee, Tall Poppy Catering Co can set tables with crockery & cutlery. (we also provide salt and pepper shakers).

What time will you arrive before the event starts?

Tall Poppy Catering Co staff arrive onsite allowing adequate time to prepare for service, we prefer too cook as much as possible on site to give our clients the freshest possible experience possible. Arrival time vary depending on the size and style of a function.

How long will the catering staff be at the venue?

Tall Poppy Catering Co staff are contracted for a minimum of three hours. Service times extended beyond the initial three hours will attract additional charges.

What facilities do you need?

Tall Poppy Catering Co require a clean, clear area with ease of access to the service area. We require clean running water and hand washing facilities. For some events we may require power (15amp). Tall Poppy Catering Co can provide a mobile kitchen with all power and modern facilities if these facilities are not available onsite.

Where will the food be prepared?

Tall Poppy Catering Co has a modern fully licensed commercial kitchen to prepare all food on site where necessary.

Do you have dietary options available?

Tall Poppy Catering Co cater for all special dietary requirements. It is the responsibility of the client to notify us at least 7 days prior to function of any special dietary requirements. These should  be noted on the function running sheet along with the names of those with special requirements.

It is also the responsibility of the client to, on the day of function, introduce guest or guests to our function manager. Failure to do so will deem that no such requirement exists. We cater for vegetarian, vegan, gluten-free, dairy-free, paleo and many more.

Will I have enough food?

When catering a variety of points comes into play

  1. demographic of guests age, gender etc,
  2. is the function being served over a normal meal period or not,
  3. climate, guests tend to eat less on hot days,
  4. does the food suit the guests.

Last but not least,

We at Tall Poppy Catering Co do our utmost to make your event an exceptional experience, so please, if you have any special request normal or otherwise please let one of our friendly team know.

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